Summer Conference 2009
- William Thomas - Culture Change for the State Veteran Home Community (doc)
- Christa Hojlo - Transformation of the Culture of Nursing Home Care (ppt)
- Dennis Hancher - SVH Culture Change - New Community Living Centers (ppt)
- Robert Abrams - Hurricane Katrina Nursing Homes and the Media (ppt)
- Bernie Dana and Cheryl Maitland - Pathways to Performance Excellence (ppt)
- James Woodard - Operating a Home with No State Appropriations (ppt)
- Mark Neibart - Per Diem Calculation and Reporting (ppt)
- Colleen Rundell - New Member Orientation (ppt)
- Fred Sganga - A State Veterans Home Perspective on Medicare Part D (ppt)
- Kenneth Burgess - LTC Ethics: Fraud and Abuse (ppt)
- Theresa Hayes - SVH Update Per Diem Program (ppt)
- Kelly Schneider and Diane Jones - Collaboration in Hospice & Palliative Care (ppt)
- Richard Cloonan - Preventing Infectious Disease through Oral Care (ppt)
- Scott Crespo - Culture Change in Voice Assisted Care (ppt)
Winter Conference 2009
- Colleen Rundell - New Member Orientation (ppt)
- Donald Lombardi - Realistic Leadership Strategies for VA Leaders - Change and Conflict Dynamics (ppt)
- Donald Lombardi - Staff Interviewing and Selection with Critical Work Dimensions (doc)
- Christie Tiegland - State Veterans Homes - Not Your Average Nursing Home (ppt)
- Jo Anne Parker - VA Update - State Veteran Home Program Recognitions (ppt)
- Stephanie Robinson - VA Update - State Home Construction Grant Program (ppt)
- Theresa Hayes - VA Update - Per Diem Program (ppt)
- Nancy Quest - Va Update - Clinical and Survey Oversight (ppt)
- Mark Neibart - Per Diem Cost Reporting (ppt)
- Karen Malebranche - Transition Challenges for Operation Enduring Freedom-Operation Iraqi Freedom Warriors (ppt)
- Christa Hojlo - Incentive Scholarships for Hiring and Retraining Nurses (ppt)
- Stan Magleby - The Power of Customer Satisfaction (ppt)
- Heather McKay - Dealing with Dementia Distress (doc)